Privacy policy
Last updated 10 November 2026
Wayhawk shows a fleet operator where their vehicles are. It is run by Micron ERP. This page explains what we collect, why, who sees it and how to have it removed. Questions: support@micronerp.com.
Who this applies to
Your fleet operator (the company that owns the vehicles and trackers) decides which vehicles are tracked and who may sign in. We process the data for them. If you have a question about a tracked vehicle or about being tracked at work, ask your operator first.
What we collect
- Your login: name (if given), email address and the sign-in codes or password hash used to check it is you.
- Vehicle data from the trackers: position, speed, heading, ignition and battery state, alarms and the time of each report. This is the main purpose of the service.
- What you set up: alert rules, areas (geofences), vehicle names and the reports you run.
- Notification details: if you allow alerts on your phone, a push token that identifies your phone to the push service, and the alerts we sent.
- Technical records: when you signed in, and error logs. We do not use advertising or analytics trackers, and the app does not read your phone’s own location.
Why we use it
To show live positions, keep trip and mileage history, send the alerts you ask for, sign you in, bill and remind the operator about renewals, and keep the service secure. We do not sell your data and we do not use it for advertising.
Who else handles it
- Our hosting: the service runs on servers we manage.
- Email: alert and renewal emails are sent through Resend.
- Push notifications: alerts to your phone go through Expo’s push service and then Apple or Google.
- Maps and addresses: map tiles come from OpenFreeMap. To show a street address we send a position (not your name) to the OpenStreetMap Nominatim service.
We may also share data when the law requires it.
How long we keep it
Raw position points are removed after about six months. Alerts and account details are kept while the operator’s account is active. When an operator’s account ends, its data is removed on request.
Your choices
- Delete your login in the app: Account, then “Delete my login”. This removes your sign-in, sessions and push tokens straight away. The operator’s vehicles and history stay with the operator.
- Turn off alerts: change notifications in your phone’s settings, or ask your operator to change the alert rules.
- Access, correction or removal of other data: email support@micronerp.com from the address on your login.
Security and children
Connections are encrypted and access is limited to people who need it. Wayhawk is for businesses and is not meant for children.
Changes
If this policy changes in a way that matters, we will update the date above and tell operators.